Last updated: 9 November 2026
This policy explains what information Amber Metal Steel LLC (“Amber Metal”, “we”) collects through ambermetal.ae, how we use it and the choices you have. We handle personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
Who we are
Amber Metal Steel LLC, Ajman Industrial Area, Ajman, United Arab Emirates, with a branch in Ras Al Khaimah. Contact for privacy questions: sales@ambermetal.ae.
Enquiries you send us
Our enquiry form does not store your details on this website. When you press send, it opens WhatsApp or your own email app with your details filled in, and the message is only sent if you send it. We then receive what you choose to send: usually your name, company, phone number, email address, location and requirement. We use it to reply, prepare quotes and supply your order, and we keep it for as long as needed for that and for our business records.
WhatsApp messages are handled by WhatsApp (Meta), and emails by your email provider and ours (Microsoft 365). Their own privacy policies apply to how they carry your message.
Website analytics and cookies
We use Google Analytics to understand how visitors use the site, for example which pages are viewed and which contact buttons are pressed. Google Analytics sets cookies and receives information such as your approximate location, device and browser. We do not use it to identify you personally. You can block or delete cookies in your browser settings, or use Google’s opt-out tool at tools.google.com/dlpage/gaoptout.
Customer reviews on our pages are loaded from Google through a reviews widget, which may collect technical information such as your IP address when it loads.
Job applications
If you email us your CV, we use it only to consider you for a role and keep it for up to 12 months unless you ask us to delete it sooner.
Sharing your information
We do not sell your personal data. We share it only where needed to answer you or supply your order, for example with our group company Hussain Aluminium Co LLC if you contact our Dubai head office, with delivery providers, or where the law requires it.
Your rights
You can ask us to tell you what personal data we hold about you, to correct it, or to delete it, by emailing sales@ambermetal.ae. We will reply within a reasonable time.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.